Terms of sale

Version 1.0

This text is a working draft for legal review, not the final wording.

Seller

The seller is DotSIP, with registered office at , company ID (hereinafter the “seller”).

Subject of the contract

The subject is a non-exclusive license to use DotSIP software for a fixed term bound to one installation. It is not rental or operation of a PBX, phone lines, or an AI service.

Conclusion of the contract

The contract is formed by completing the order in the customer area and paying the price, or by activating a trial license.

Prices and payments

Prices are listed on the Pricing page. Payment is made via supported payment providers. The invoice is sent electronically.

Delivery and loss of withdrawal right

The license key is delivered electronically immediately after successful payment. It is digital content supplied before the withdrawal period ends; the customer expressly agrees and acknowledges loss of the withdrawal right.

Liability and complaints

Complaints are handled under the Complaints policy. The seller is not liable for third-party outages (carrier, AI provider, customer hosting) or for operation of the PBX and services the customer builds for their clients. Liability for software defects is to the extent of statutory provisions.

Dispute resolution

A consumer may contact the Slovak Trade Inspection and use the European Commission ODR platform.

Final provisions

These terms are governed by the law of the Slovak Republic. Invalidity of any provision does not affect the others.