Frequently asked questions
Product, integration and API, licenses, liability and security.
Product
A B2B application with web administration, SIP connectivity, and routing through your API. You license each installation and build PBXs and solutions for your clients on DotSIP.
No. This site does not sell an end-user product — not a receptionist, not a helpdesk, not booking. You build that on DotSIP.
Instead of a specialist dialplan, routing stays in your own API and in the language your team already uses. DotSIP adds finished web administration, SIP telephony, AI capabilities, and commercial support.
On your Windows or Linux server. We do not host it.
Integration and API
With your own route API: JSON request, JSON reply (answer / transfer / hangup).
SIP trunks, IP phones, softphones, GSM gateways with a SIP interface.
In any language that can do HTTP + JSON.
The call is not answered / not transferred — DotSIP does nothing you did not allow.
Yes — as part of the solution you build. You choose the provider and account in your integration. We do not sell a finished agent as a service here.
By copying the data folder.
Licenses and payments
14 days of a full license free, no card. Once per account and once per installation.
PayPal, payment card, Google Pay, and Apple Pay.
Yes, automatically by e-mail and for download in the customer area.
The license is digital content delivered immediately. At checkout you agree to immediate delivery and acknowledge loss of the withdrawal right. We recommend the trial first.
Liability and security
You (the license holder) and your contract with the end client. DotSIP is a tool, not the operator of the PBX.
With you. Third-party accounts you handle under your own contracts with them.
Account data, billing, installation ID, and technical license-verification data — not call content.
It runs over HTTPS, requires 2FA, and you restrict access with a firewall.